1. Introduction

Welcome to Cosmic Sounds. We are a professional audio production studio based in India, offering voice-over, dubbing, podcast recording, and related audio services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cosmicsounds.in or engage our services.

We are committed to protecting your privacy in compliance with the Digital Personal Data Protection Act (DPDP Act), 2023 (India) and, where applicable, the General Data Protection Regulation (GDPR) for our international clients.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing details provided via contact or inquiry forms.

• Project Data: Audio recordings, voice samples, scripts, or related creative materials shared for production purposes.

• Payment Information: Payment and invoicing details (processed securely through trusted third-party payment gateways).

• Technical Data: IP address, browser type, device information, and cookies for analytics and website improvement.

3. How We Collect Information

• Directly from you: When you fill out forms, request a quote, send us emails, or share project materials.

• Automatically: Through cookies, analytics tools, and usage tracking on our website.

• From third parties: Occasionally from collaborators, agents, or partner studios who refer clients to us.

4. How We Use Your Information

We use your data for the following purposes:

• To respond to inquiries and provide requested services.

• To communicate project updates, deliver files, and issue invoices.

• To process and confirm payments.

• To improve website performance and user experience.

• To send promotional or marketing communications (only with your consent).

• To showcase approved client work, testimonials, or voice samples for marketing.

• To comply with legal and regulatory obligations.

5. Legal Basis for Processing (for GDPR Clients)

We process your data based on one or more of the following legal bases:

• Your consent (e.g. for marketing communications).

• Contractual necessity (to deliver services you request).

• Legitimate interests (improving our services and preventing misuse).

• Legal obligation (where required by law).

6. Sharing and Disclosure of Information

We may share information only with:

• Trusted third-party service providers (e.g. payment processors, hosting partners, audio engineers).

• Collaborators or contractors involved in your project, under confidentiality agreements.

• Regulatory authorities if required by law.
  We do not sell or rent your personal information to any third party.

7. Data Retention

We retain personal and project data only as long as necessary for:

• Completing your project and fulfilling contractual obligations.

• Legal or accounting purposes.

• Marketing portfolio use (if you have provided consent).
  You may request deletion of your data at any time.

8. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted file transfers.

• Restricted internal access to project and client files.

• Regular monitoring and backup systems.

However, no online system is completely secure. By using our site, you acknowledge and accept these inherent risks.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data.

• Correct or update your information.

• Withdraw consent for marketing.

• Request deletion (“right to be forgotten”).

• Object to or restrict processing in certain circumstances.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site performance.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect functionality.

11. Marketing and Communications

We may send you updates, newsletters, or promotional materials related to our services — only if you have opted in.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Children’s Privacy

Our services are not directed toward children under 18 years of age.
We do not knowingly collect data from minors without verified parental consent.

13. International Data Transfers

If you are located outside India, your data may be transferred to and processed in India or other countries where our partners operate.
We ensure that such transfers are done securely and in compliance with applicable data protection laws.

14. Grievance Redressal / Contact Information

If you have any questions, complaints, or data-related requests, please contact:

Privacy Officer
Cosmic Sounds
Email: info@cosmicsounds.in
Phone: +91-9289052333
Website: https://www.cosmicsounds.in

We will respond to privacy-related inquiries within a reasonable time frame.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The revised version will be posted on this page with the updated effective date.